L2 Sumo Logic Engineer

GSPANN is hiring an L2 Sumo Logic Engineer to support log monitoring, incident response, and analytics across cloud and on-prem environments. The role focuses on maintaining dashboards, managing collectors, and improving alerting in collaboration with SRE, DevOps, and Security teams.

• Monitor system health, log ingestion, and alert activity to ensure continuous system visibility.
• Respond promptly to incidents, perform initial triage, and escalate issues to appropriate teams when necessary.
• Maintain and optimize dashboards, analytical queries, and scheduled searches for accurate reporting.
• Manage data collectors and log sources to ensure reliable data flow and integration.
• Create and update runbooks and Standard Operating Procedures (SOPs) for consistent operations.
• Support basic security monitoring by analyzing alerts and escalating suspicious anomalies to security teams.
• Collaborate with DevOps, Site Reliability Engineering (SRE), and Security teams to improve monitoring coverage and alert response management.

• 2–4 years of experience in IT Operations, DevOps, or Site Reliability Engineering (SRE).
• 1–2 years of hands-on experience using Sumo Logic for log analysis and system monitoring.
• Strong understanding of log management, metrics tracking, and alerting principles.
• Basic scripting knowledge in Python or Bash for automation and troubleshooting.
• Exposure to cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
• Working knowledge of Continuous Integration/Continuous Deployment (CI/CD) pipelines, security monitoring, and enterprise monitoring frameworks is preferred.
• Sumo Logic Certified User or Administrator certification required.
• Certification in Cloud Fundamentals (AWS, Azure, or GCP) is an advantage.