GSPANN is hiring an Azure Platform Support Engineer to keep cloud data platforms and pipelines running reliably, focusing on fast incident resolution and root cause analysis.
Description
Roles and Responsibilities
- Support Azure data platforms and workloads through Level 1 and Level 2 (L1/L2) production support.
- Manage and monitor Azure Synapse Analytics, Azure Data Factory (ADF), Microsoft Fabric, Databricks, Power BI, and Azure SQL.
- Support data pipelines, scheduled jobs, Application Programming Interfaces (APIs), integrations, and data loads through continuous monitoring.
- Drive initial triage and troubleshooting of pipeline failures, data quality issues, performance bottlenecks, and connectivity problems.
- Manage incidents end to end, including impact analysis, RCA, and issue resolution.
- Implement monitoring and alert management using Azure Monitor, Application Insights, and Log Analytics.
- Collaborate with development and engineering teams to resolve production issues and improve platform reliability.
Skills and Experience
- Bring 2–3 years of experience in production support and application support.
- Demonstrate hands-on experience across Azure Data Platform services, including ADF, Synapse, Microsoft Fabric, Databricks, Azure SQL, and Power BI.
- Apply a strong understanding of incident management, RCA, and production operations.
- Utilize Azure Monitor, Application Insights, and Log Analytics for monitoring and alerting.
- Demonstrate sound Structured Query Language (SQL) troubleshooting skills.
- Apply Site Reliability Engineering (SRE) and monitoring best practices.