Technical Delivery Manager – Content Management System

GSPANN is hiring a Technical Delivery Manager with expertise in Content Management System (CMS). The role focuses on leading large-scale CMS implementations and upgrades across enterprise platforms, ensuring end-to-end delivery governance, stakeholder management, and technical leadership across CMS technologies.

• Plan and manage project timelines, budgets, and delivery schedules for Content Management System (CMS) implementations and upgrades.
• Coordinate internal teams and external partners to meet milestones on time and within approved budgets.
• Identify delivery risks early, define mitigation plans, and proactively resolve issues impacting project outcomes.
• Provide technical leadership for CMS platform selection, customization, and implementation initiatives.
• Partner with Solution Architects and Subject Matter Experts (SMEs) to translate technical and business requirements into scalable CMS solutions.
• Stay current with CMS trends and best practices, particularly across Adobe Experience Manager (AEM) and Contentful platforms.
• Serve as the primary technical point of contact for clients, stakeholders, and internal delivery teams.
• Communicate project progress, risks, and dependencies clearly to ensure stakeholder alignment and transparency.
• Oversee quality assurance activities to ensure CMS solutions meet performance, security, and usability standards.
• Coordinate User Acceptance Testing (UAT), manage feedback, and drive issue resolution.
• Create and review technical documentation, including architecture diagrams, configuration guides, and user manuals.
• Enable end-user and internal team training on CMS usage, governance, and best practices.
• Identify process improvement opportunities to enhance efficiency and consistency in CMS delivery.
• Drive initiatives to improve CMS scalability, performance, and long-term maintainability.

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• Bring 16+ years of experience in technical project management, preferably within CMS or web platform implementations.
• Demonstrate strong expertise in CMS platforms such as Adobe Experience Manager (AEM), Contentful, WordPress, Drupal, or Joomla.
• Apply solid understanding of web technologies, including HTML, CSS, JavaScript, databases (MySQL, MongoDB), and web servers (Apache, Nginx).
• Exhibit strong communication and collaboration skills when working with cross-functional teams and stakeholders.
• Hold project management certifications such as PMP or PRINCE2 (preferred).
• Apply Agile or Scrum delivery methodologies effectively in project execution.
• Demonstrate strong problem-solving skills with a proactive and ownership-driven mindset.